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The Community Camera Program allows residents and business owners to register locations and capabilities of their security camera systems with the Hazelwood Police Department. Using this information, when a crime occurs, the Hazelwood Police Department will know the locations of nearby video cameras and be able to collect video evidence and follow up on leads.
Because they are caught in the act of committing the crime, video surveillance is one of the best methods to catch suspects and convict them. As crimes occur nearby, many residents and business owners are unaware that their camera systems may have captured information that could help solve a crime. Likewise, police are not always aware of who may have potentially vital video evidence.
By registering your camera, officers can quickly identify nearby cameras that may have captured criminal activity. After registering your camera, you will only be contacted by the Hazelwood Police Department if there is a criminal incident in the vicinity of your security camera and police personnel believe viewing your video footage will assist in the investigation.
Residents can obtain occupancy inspections and permits from the Public Works Department at City Hall, Monday through Friday, 8:00 AM - 4:30 PM. For more information, call (314) 513-5032.
For building permit information, please contact the Public Works Department at City Hall at (314) 513-5033.
Permits for interior work are valid for one (1) year. Permits for exterior work are valid for six (6) months.
Occupancy inspections are valid for 90 days.
You may pay ticket fines at the Municipal Courts Division at City Hall, Monday through Friday, 8:00 AM - 4:30 PM, and 8:00 AM - 4:00 PM on scheduled Court days.
COVID-19, also known as Novel coronavirus or just coronavius, is a virus strain that was first detected in December 2019 and has now been detected in almost 90 locations internationally and in the many states in the U.S. The virus, while having mild effects in most people, can cause severe illness and pneumonia in others, such as the elderly or those with underlying medical conditions.
Health experts are still learning the details about how COVID-19 spreads from person to person. The most recent evidence points to infected people coughing and sneezing within six feet of a non-infected person. Other methods of transmission may include:
Upwards of 80% of those infected recover after mild symptoms. Others, especially the elderly and those with serious chronic medical conditions, may experience more severe symptoms including pneumonia that requires hospitalization, and sometimes death.
Currently, the risk to the general public for COVID-19 to cause severe illness is low. At this time, there are a small number of individual cases in the U.S. Older adults and those with serious conditions such as heart disease, diabetes, lung disease and any condition that affects the immune system could be at higher risk. Additionally, travelers to and from certain areas of the world may be at increased risk. See wwwnc.cdc.gov/travel for the latest travel guidance from the CDC.
It is important that everyone take steps to reduce the spread of COVID-19, especially to protect those who are vulnerable. Steps you take to prevent spread of flu and the common cold will also help prevent coronavirus.
These steps are:
The CDC continues to stress concerns with international travel. Currently CDC recommends avoiding non-essential travel to China, Iran, South Korea, and Italy. Travel to Japan is a concern for older adults or those with chronic medical conditions. See wwwnc.cdc.gov/travel for the latest travel guidance from the CDC.
People who have been diagnosed with COVID-19 have reported symptoms that may appear in as few as 2 days or as long as 14 days after exposure to the virus:
Influenza and other respiratory infections including COVID-19 have similar if not identical signs and symptoms. Individuals who think they are sick or are getting sick should NOT report to work. Individuals should monitor for cough, shortness of breath, and fever and should practice social distancing to avoid the spread of any illness they may have. Individuals experiencing the described symptoms AND have had contact with a confirmed case of COVID-19 should contact their health care provider by phone. Supply information about symptoms and when and how they had contact with a confirmed case. The health care provider may either suggest testing via a commercial lab or involve public health resources. Individuals with COVID-19 symptoms who are a contact to a case should not arrive at a health care provider or emergency room without contacting the provider or emergency room first.
You can always contact the St. Louis County COVID-19 Hotline 24/7 at 314-615-2660 or Missouri’s COVID-19 Hothline 24/7 at 877-435-8411 if you suspect you could have COVID-19.
Crisis Response Team (CRT) training, developed in Memphis TN, provides a model of specialized law enforcement expertise. Volunteer officers, based in the general patrol division, work in cooperation with the mental health system, consumers, and families. Trained CRT Police officers carry on the normal duties of law enforcement, but switch to a specialist role when a potential mental health-related crisis is identified within the City of Hazelwood.
CRT focuses on de-escalation strategies and redirecting the individual from the criminal justice system to the mental health care system. In turn, the mental health care system assumes custody of the individual and provides directed and non-restrictive accessibility to a full range of health care and social service options.
Selected/volunteer police officers take part in a 5-day, 40-hour training program. The program includes mental health and substance abuse experts, legal experts, consumer/family advocates, and experienced Crisis Response Team (CRT) officers. Once trained CRT officers are in place, high-risk crisis calls are directed to an on-duty CRT officer.
The CRT officer leads a police-based crisis intervention of generalist officers. The CRT officer, employing a de-escalation intervention strategy, may access BHR crisis services, or transport the individual to a partnered hospital emergency room. The mental health system assumes custody and provides a police-friendly efficient turnaround time for the officer to return to normal patrol duties.
Training is more than a one-shot deal. Several times a year, officers meet for debriefing meetings and in-service trainings to problem solve tactical issues, discuss different experiences and scenarios they have encountered, and participate in advanced training. This allows officers a chance to reinforce and sharpen their skills, address new problems, and build cohesiveness.
Police are often the first to be called for a crisis situation involving persons with a mental illness. These crisis situations can and have an involved officer and citizen injuries or deaths in the St. Louis area. Crisis Response Team (CRT) training significantly decreases injuries, death, and community dissent. In turn, persons with a mental illness are diverted to the mental health system and treatment rather than to jail or to return to the streets.
Citizens become more confident in reporting crisis situations and police officers are better prepared to respond safely to those situations. Crisis intervention shifts from lose-lose to win-win.
Yes, a Home Occupation License is required for all home businesses. Contact the Finance Department at City Hall at (314) 513-5042 for more information.
Residents can obtain a form for a pet tag from the Finance Department in City Hall. Residents must provide a copy of current rabies vaccination.
Smoke alarms that are 10 years old are near the end of their service life and should be replaced. Some people think that their smoke alarm sits idle until smoke is present. But it is working every minute, constantly monitoring the air 24 hours a day. For example, an ionization smoke alarm goes through 3.5 million monitoring cycles in 10 years. In a photoelectric smoke alarm, a light operates 24 hours a day to check for smoke particles in the air.
Just like any electrical appliance, the components of smoke alarms wear out over time. When a smoke alarm reaches 10 years of use, the potential of failing to detect a fire increases substantially. Replacing them after 10 years reduces the likelihood of failure.
Yes. The Fire Department does grant permits for a controlled fire on the ground in the designated area with the following provisions:
A permit letter is issued from the Deputy Fire Marshal’s office. Request must be made in writing. Copies of permit letter are sent to the police department for their information.
In an emergency, call 911 immediately.
Emergencies need to be reported to 911. Trained dispatchers have the tools to dispatch the CLOSET and most appropriate resources along with helping identify where the emergency is located. Remember firefighters are not always in the fire station, so they may not be able to answer the phones.
An emergency is any situation that requires immediate assistance from the fire department, ambulance or police. Examples include:
- A fire- A crime, especially if in progress- A car crash, especially if someone is injured- A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention
Important: If you’re not sure whether the situation is a true emergency, officials recommend calling 911 and letting the dispatcher determine whether you need emergency help. Please remember, you are not alone and there is a trained and certified individual who will help you through the process.
When you call 911, be prepared to answer the dispatcher’s questions, which may include:
- The location of the emergency, including the street address- The phone number you are calling from- The nature of the emergency- Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency
Remember, the dispatcher’s questions are important to get the right kind of help to you quickly.
Be prepared to follow any instructions the dispatcher gives you. Many 911 centers can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.
Finally, do not hang up until the call-taker instructs you to.
Yes. Both the hard-wired and battery-operated alarms are equally affected by age.
Yes. All building permits are applied for through the Department of Public Works at City Hall.
Monday through Friday, 8:00 AM - 4:30 PM.
The Hazelwood Community Center is located at 1186 Teson Road. Civic Center East is located at 8969 Dunn Road. Civic Center East is closed indefinitely.
The Police Department is located at the back of City Hall at 415 Elm Grove Lane. The lobby is open 24/7 and there is visiting parking at the back of the building.
Fire Station #1 is located at 6100 N. Lindbergh Boulevard. Fire Station #2 is located at 6800 Howdershell Road. Fire Station #2 also serves as the administration building for the Fire Department.
Resident cards can be process at the Community Center (1186 Teson Road) or Civic Center East (8969 Dunn Road). Residents must show photo identification and current proof of residency within the last 30 days.
The Police Department is open 24 hours a day, 7 days a week. The Police Department lobby is located at the back of City Hall at 415 Elm Grove Lane, Hazelwood, MO 63042. There is visitor parking near the lobby entrance.
Any situation currently happening where there is danger to life, limb or property. This includes issues needing an ambulance, issues blocking roadways, or issues involving use of weapons.
The non-emergency line should be used for requests for police service that are not urgent, questions about services or previous reports made, delayed reports, and questions about prisoners, bonds or towed vehicles.
The gates are generally closed by the Hazelwood Police Department, but the roadway is maintained by St. Louis County. Closure alerts are put out on Nixle.com and the Hazelwood Police Department Facebook page.When the area is no longer flooded, St. Louis County will clear the roadway of debris and reopen the road. Alerts of the roadway reopening are also sent out through Nixle and the Police Department’s Facebook page.
Tow releases can be obtained from the police lobby at the rear entrance of City Hall. The owner of the vehicle needing the release must provide their legally issued photo ID and proof of ownership of the vehicle. Proof of ownership can be any ONE of the following: Valid insurance that includes coverage for the current date, the owner’s name and the vehicle VIN number; valid registration for the vehicle in the owner’s name; or the vehicle title with the owner’s name on the front.
Our Police Offers do not carry the tools for vehicle lock outs. Officers will respond if a child or an animal is locked in a vehicle or if a vehicle is running inside a building. For these situations, dispatch will contact the Fire Department to assist in gaining entry to the vehicle.
Dispatchers are tasked with keeping everyone involved in the situation safe. Because of this, they need to gather as much information as possible to determine what type of response and assistance is needed. Please know that these questions are not delaying response time. In an emergency situation, while these questions are still being asked, a second dispatcher is relaying the updated information to the officers as it is provided. The information you provide goes a long way in keeping both officers and citizens safe during these situations, as well as potentially preventing a suspect from being able to flee the scene.
Please call (314) 838-5000 ext. 1 to report vehicles on the street. For vehicles on private property, contact Code Enforcement at (314) 513-5032.
Accident and police reports may be obtained, for a fee, from the Police Records office at City Hall, Monday through Friday, 8:00 AM - 4:30 PM.
A maximum of two (2) dogs and one (1) cat, or two (cats) and one (1) dog, are allowed on any individual property.
Section 410.280 of the City Code prohibits planting trees within the street right of way, within 5 feet of the edge of any sidewalk, within 25 feet of any street light, within 10 feet of any storm drainage inlet or utility manhole, within 5 feet of the edge of any utility easement or within the sight distance triangle.
The City will only pick up limbs if a Storm Declaration is issued. More information on the City’s Storm Declaration Policy can be found here.
No. Property owners are responsible for maintaining that portion of their property. Additionally, Section 410.280 of the City Code prohibits trees in the right of way.
The City of Hazelwood has a wheelchair lift equipped mini-bus to provide free transportation service to qualifying residents. The qualifications are as follows:
Applicant must not have any condition that requires special medical attention which might adversely affect the health of other riders in the vehicle.
The bus service will transport riders to surrounding businesses including grocery stores, banks, and hair salons. The boundaries for service outside of Hazelwood are:
The bus will also transport riders to medical appointments in Hazelwood, to Christian Northeast, Christian Northwest and DePaul Hospitals.
The days of operations are Monday, Tuesday, Thursday and Friday, 8:30 am to 3 pm.
Special trips are scheduled for Wednesdays.