Selected/volunteer police officers take part in a 5-day, 40-hour training program. The program includes mental health and substance abuse experts, legal experts, consumer/family advocates, and experienced Crisis Response Team (CRT) officers. Once trained CRT officers are in place, high-risk crisis calls are directed to an on-duty CRT officer.
The CRT officer leads a police-based crisis intervention of generalist officers. The CRT officer, employing a de-escalation intervention strategy, may access BHR crisis services, or transport the individual to a partnered hospital emergency room. The mental health system assumes
custody and provides a
police-friendly efficient turnaround time for the officer to return to normal patrol duties.